Author Archives: Consensus

Last week saw two notable industry events: NRF (NRF 2020: Retail’s Big Show & Expo) and ICR (ICR Conference 2020). Both shows, on the heels of year-end and holiday sales and another year of retail evolution, gave indications of what’s important today and what’s coming next. At NRF, the theme for this year’s event was […]

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In addition to all the usual challenges facing retailers, this year they also have to deal with an unfriendly calendar.  With the fourth Thursday in November falling on the 28th, Thanksgiving was as late as it can be this year.  The ripple effect is that there are only 26 shopping days between Thanksgiving and Christmas, […]

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Toys ‘R Us is officially back. Tru Kids, Inc., the “proud parent” of the Toys ‘R Us® and Babies ‘R Us® brands, opened two new Toys ‘R Us stores last week in Houston, Texas, and Paramus, New Jersey. The two stores are the first of at least 10 that Tru Kids hopes to open by […]

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Earlier this year, Amazon founder and CEO and world’s richest person Jeff Bezos and his now ex-wife divorced after 25 years of marriage.  Amazon is now in the midst of a divorce of its own.  The retail behemoth is separating from the world’s most valuable apparel brand – Nike.  After two years of participating in […]

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When you ask the leaders of consumer brands what worries them most today, many will tell you the rising costs of acquiring customers.  Customer acquisition cost, or CAC, can relate to any method of acquiring customers and, for omnichannel consumer companies, can include costs associated with stores (depreciated buildout, employee costs and rent), catalog production […]

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