Super Bowl Sunday. Every year, football fans look forward to it, families and friends gather to watch it, and advertisers bank on it.  This year’s game, which will be played this weekend, will air in more than 170 countries and will again be one of the most-watched annual sporting events in the world.  With the […]

Last week saw two notable industry events: NRF (NRF 2020: Retail’s Big Show & Expo) and ICR (ICR Conference 2020). Both shows, on the heels of year-end and holiday sales and another year of retail evolution, gave indications of what’s important today and what’s coming next. At NRF, the theme for this year’s event was […]

My favorite story last week was Megxit – the announcement on Instagram that the Duke and Duchess of Sussex, Harry and Meghan, are stepping away from their roles as ‘senior’ members of the British royal family, will divide their time between the UK and North America, and will look to become financially independent. While the […]

In December UPS anticipated a whopping 26 percent year-over-year surge in the number of returns it would process on January 2, National Returns Day. Those levels would represent the seventh consecutive record number of returns. The surging rate of returns is occurring largely due to strong online growth. Estimates for returns of online purchases range […]

With Christmas only two days away and the important Holiday retail season soon ending, the classic movie Miracle on 34th Street comes to mind.  Filmed in 1947, the movie features two story lines that seem as relevant today as they were 70 years ago:  corporate competition and reputational value. Winner of three Academy Awards, the […]